Ham Factory in Spain

Terms and conditions:

To shop in our online store, you must be 18 years of age or older. If you are under 18 years of age, you must shop in our online store with the accompaniment of parents or legal guardians.

Delivery policy:

Our goal is to deliver the products to you at the delivery location specified in your order and on the shipping date designated by us at the time of checkout (updated in the order confirmation); if we anticipate that we will be unable to deliver the products on the expected delivery date, we will attempt to notify you. However, to the extent permitted by law, we are not responsible for any loss, responsibility, cost, damage, charge, or fee incurred due to delayed delivery.

Refund/return/order cancellation policy:

If, for any reason, you are not completely satisfied with the product, you may return it within 30 days of purchase and must comply with our return policy. The returned product must be unused, with product labels not tampered with or removed, and should be placed in its original packaging box or bag (if applicable). This policy only applies to items not listed in the non-returnable/ exchangeable brand/ product list on our website.

Checkout and payment process:

You can use the payment methods listed on the platform or choose to pay on delivery.

條款及細則：

如要在本網店購物，您必須年滿18歲或以上。如果未滿18歲，則需在父母或監護人的陪同下在 本網店購物。

送貨政策：

我們的目標是按照您在訂單中要求的收貨地點以及在您的訂單結帳時我們指定的運送日期（在訂單確認中更新）將產品運送給您；如果我們預計無法在預計的運送日期送貨，我們將嘗試通知您。但是，在法律允許的範圍內，任何由於延遲運送而對您造成的任何損失、責任、成本、損害、收費或費用，我們不承擔任何責任。

退款/退貨/訂單取消政策 ：

如果因為任何原因未對產品百分百滿意，可以在訂購後30天內退還並且必須符合我們的退貨政策。退還的產品必須未經使用、產品標籤不得被篡改或拆除，並且產品應放於原裝包裝盒或包裝袋內（如適用）。本政策僅適用於本網店上那些不在不設退換品牌/產品列表内的項目。

結帳及付款流程：

您可以使用平台上列出所提供的付款方式或使用貨到付款方式。